It has been a great start to the year for us here at Management Forum. We have been named a trusted partner in Findcourses Customer Outreach Awards in 2019
According to their survey of UK training buyers, 39% expect to be contacted within an hour of making an enquiry. Management Forum met that expectation by responding within sixty minutes of our mystery shop enquiry in October.
“We appreciate your high degree of professionalism and are proud to partner with you to promote your courses.” wrote Findcourses. They went on…
“We will be adding a customer outreach award badge to your findcourses.co.uk profile to publicly demonstrate the trust that we have in your customer service”
Here at Management Forum (part of the The Falconbury Group) we always strive for excellence in both customer service and event management to make sure our delegates get the best experience before our training events, during and after! With over 20 years experiences, you will be in safe hands!
What a great start to the year. We look forward to seeing you in 2019!
Posted on January 28 2019 by Chris Vince
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