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Best Practice for Writing Effective SOPs (Standard Operating Procedures) Training Course

An essential course for ensuring compliance with regulatory requirements and including best practice SOP writing using process mapping.

27 Jun 2022

& 19 Sep 2022 , 12 Dec 2022

Book now


Course overview

Standard operating procedures (SOPs) play a crucial compliance role with regulations. It is therefore essential that they are well written and easy to use. If SOPs are not followed correctly, the validity of data generated is compromised, leading to inspection findings and non-compliance issues which could lead to delays in bringing a drug/device to market.

This interactive SOP course has been specifically designed to help you develop the skills to write and produce the content of SOPs using a best practice process including process mapping, review and implement SOPs and ensure you comply in a regulated environment.

You will come away with the confidence to use a best practice process to write, update and implement effective SOPs.

Benefits of attending:

  • Master the art of writing user-friendly SOPs
  • Learn how to prepare the content of SOPs including process mapping
  • Discover how to implement and manage SOPs effectively
  • Carry out effective SOP training
  • Ensure your SOPs incorporate appropriate regulatory requirements

Who should attend?

  • All those in pharma, biotech, generics, devices and animal health industries who are involved in preparing, reviewing and/or managing SOPs
  • Ideal as an introduction and also helpful to those wanting to ensure they are aware of best practice
  • Particularly relevant for those in GxP areas including clinical research, pharmacovigilance, QA, regulatory affairs and GMP


Fundamentals of effective SOPs

  • When are SOPs needed and why?
  • The difference between SOPs, policy documents, work instructions and local guidance
  • Determine the scope, roles and responsibilities associated with SOPs
  • Identify the essential structure of SOPs
  • Share best practice: what makes a good SOP?
  • Identify who should write, review and authorise SOPs
  • Current thinking in writing SOPs and an example of a good SOP
  • Application of process mapping for writing SOPs
  • Example of a best practice SOP

Write concise and user-friendly SOPs

  • Translate the flow of operations into the document
  • Write SOPs that are sufficiently detailed, but not restrictive and limiting
  • Understand the target audience and account for end users’ needs
  • Tips for how to write the content, format, style and presentation
  • Defining SOP content using mind-mapping and process-mapping/flow-charting

SOP implementation and management

  • Review and approval processes for SOPs
  • Handling updates – when should SOPs be updated and how?
  • Distribution, version control
  • SOP training
  • How to maximise end-user compliance
  • Exercise: write an SOP using best practice methodology

Ensuring your SOPs meet regulatory requirements

  • What needs to be included for compliance in GxP areas?
  • Current regulatory trends
  • Tips for what auditors and inspectors look for when they review SOPs


Laura Brown (More...)

Dr Laura Brown is an independent pharmaceutical QA consultant and the Senior Lecturer for the MSc in Clinical Research at the School of Pharmacy, Cardiff University. Laura is a recognised expert in QA including auditing SOPs for regulatory compliance. She has more than 25 years’ international experience in the pharmaceutical industry in a number of senior roles and has worked for companies including GSK, Hoechst Marion Roussel, Farmitalia and Phoenix International. She has worked in several quality assurance roles which have included writing, reviewing and auditing SOPs and CAPA implementation and has helped companies prepare SOPs and review CAPA systems to meet regulatory requirements.

Book now

Book now

27 Jun 2022
Live webinar
27 Jun 2022
Live webinar
GBP 599 499
EUR 859 719
USD 970 814
Until 23 May 22*
Enrol now
to attend
Live webinar
19 Sep 2022
Face-to-face, (venue not yet confirmed)
19 Sep 2022
(venue not yet confirmed)
GBP 699 599
EUR 979 839
USD 1,090 934
Until 15 Aug 22*
Enrol now
to attend
(venue not yet confirmed)
  • 1 day classroom-based training
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy
12 Dec 2022
Live webinar
12 Dec 2022
Live webinar
GBP 599 499
EUR 859 719
USD 970 814
Until 7 Nov 22*
Enrol now
to attend
Live webinar

Learn more about our face-to-face and webinar training formats.

* Note the early booking discount cannot be combined with any other offers or promotional code

Continuing professional development

This course qualifies for 6 hours for your CPD records.
More about CPD

Customised in-house training

We can customise this course to meet the requirements of your organisation and deliver it at your location and/or online.

Contact us

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Previous customers include...

  • Alfrapharma Srl
  • Arcoblu srl
  • Boehringer Ingelheim Ilaç Tic. A.S.
  • CYTOS Biotechnology AG
  • Daiichi Sankyo UK Ltd
  • Ewopharma International s.r.o.
  • Ewopharma International, s.r.o.
  • Grunenthal Ltd
  • H. Lundbeck A/S
  • Helsinn Birex Pharmaceuticals Ltd
  • Institut De Recherches Internationales Servier Iris
  • MSD Ltd
  • Novartis Consumer Health SA
  • PCI Pharma Services
  • Pharmacosmos A/S
  • Pierre Fabre Medicament
  • Pronova BioPharma Norge AS
  • Public Health England
  • Rayner Intraocular Lenses Ltd
  • Reckitt Benckiser Healthcare (UK) Ltd
  • Remote Diagnostic Technologies Ltd
  • South West London Cancer Research Network
  • Southern Salads Ltd
  • Takeda Pharmaceutials International AG
  • The Binding Site
  • Tissue Regenix Ltd
  • Valeant Pharmaceuticals Ltd
  • Vetark Professional
  • Wyeth Pharmaceuticals
  • Zoetis

I would recommend this webinar to other colleagues. The contents were useful for following-up the session and the speaker managed to transmit successfully her knowledge.

Pablo Garcilópez, Regulatory Affairs Specialist, Grifols, S.A., Dec 20

Laura was clear and concise, knowledgeable and helpful. I thought that the workshops were particularly helpful.

Ben Emmett, Regulatory Affairs Executive, Bimeda Animal Health Ltd, Dec 20

Excellent teacher. Laura presented in an inclusive way and her presentation kept my attention.

Annette Hjemsted, PV Specialist, H. Lundbeck A/S, Dec 19

Excellent course, highly recommended.

Hannah Allende, Assistant Clinical Trials Manager, University Hospitals Plymouth NHS Trust, Dec 19

Thank you very much for the interesting course.

Nesrin Polat, Internal Audior, SOP Manager, Trilogy Writing & Consulting GmbH, Jun 19

Very interesting course, with lots of good hints and tips. Really useful with real life examples during the interactive workshops.

Mariam Salhotra, PV Assistant Manager, Pharmacovigilance - GPEL, Glenmark Pharmaceuticals Europe R&F Ltd, Jun 19

It's one of the few courses I've done so far and it's the best of them. I do recommend it to everyone.

Margarit Poutsi, Test Technician, Team Consulting, Dec 18

Very knowledgable, very pleasant speaker. Content covered a broad area - useful for professional writers and SME assigned the task.

Elisabeth Smith, Senior Quality Specialist, Hoffmann- La Roche Ltd, Jun 18

Personable, clear, concise presenter. Thoroughly enjoyed it...

Deborah Thomson, QA Coordinator, TauRx Therapeutics Ltd, Jun 18

Approachable and encouraged interaction. Excellent presenter, group size and format. Liked interactive approach and practical exercises. Examples [were] really helpful.

Miranda Dunstan, Clinical Process Improvement Specialist, GW Pharmaceuticals Ltd, Jun 18

Very nice and friendly. Easy to understand. I would recommend this course to colleagues who have not yet been author or co-author of new or existing SOP's .

Line Møller Kofoed , Senior Clinical Safety Associate, Novo Nordisk , Jun 18

Very good and interesting with plenty of real world experience to support what was being said

Chris Martin, Quality Engineer, Remote Diagnostic Technologies Ltd, Dec 17

Brilliant, really enjoyed it. Given me the confidence to go ahead and write SOP's as I did find the prospect daunting and didn't know the best approach to get the job done

Diana Kalmoni-Hassay, Reports, Submissions and Compliance Associate, GW Pharmaceuticals plc, Dec 17

Concise and very straight to the point. Great to have some with relevant proven experience delivery the course

Bolutife Adeyemi, Senior PV Associate, GW Pharmaceuticals plc, Dec 17

The content was good, presentations and interactive way of introducing the methods

Esther Janssen, Compliance Manager, Ferring Pharmaceuticals A/S, Dec 16