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CAPA (Corrective and Preventative Action) Training Course

This course will cover CAPA methodology and documentation, diagnosing process improvement, developing options for process improvement and CAPA and planning and implementation in practice of improvements and CAPA.

29 Jun 2021

& 3 Dec 2021 , 7 Dec 2021

Book now


Course overview

In today’s highly regulated pharma, biotech, device and animal health industries, it is essential to use the most efficient processes and ensure compliance with an active corrective and preventive action (CAPA) system.

CAPA procedures are a frequent focus of regulatory inspectors and evidence will be required at any future inspections that CAPA actions have been implemented.

This course will provide you with an understanding of how to improve your processes and implement and document an effective CAPA quality system. The programme will include discussion of CAPA examples and case studies to enhance course learning.

Benefits of attending:
  • Understand CAPA methodology and documentation
  • Learn tools and techniques to help make your existing processes more efficient and compliant
  • Discover how you can address inspection findings using CAPA and process improvement
  • Share best practice for CAPA

Who should attend?

This course has been specifically designed for those working in the pharma, biotech, device or animal health industries who are involved in process improvement and CAPA requirements.


Why is CAPA important?

Best practice for CAPA

CAPA methodology and documentation

  • Identification
  • Evaluation
  • Investigation
  • Analysis
  • Action plan
  • Implementation – execute the action plan, eg stakeholder analysis, the transition curve
  • Follow-up – verify and assess the effectiveness of the CAPA
  • Finding(s)

Diagnosing process improvement

  • Using problem diagnosis (eg ‘root cause’ analysis) to understand why processes are unwieldy and help facilitate how to resolve inspection and audit findings

Developing options for process improvement and CAPA

  • Being more creative in problem solving of process simplification issues
  • Flowcharts
  • Evaluation of the attractiveness/likely difficulty of changes
  • Continuous improvement – an invaluable approach for improving the implementation of regulatory change

Planning and implementation in process improvements and CAPA

  • Project managing process improvements and CAPA
  • Managing the change and people issues
  • Managing the stakeholders involved (stakeholder analysis)


Laura Brown (More...)

Dr Laura Brown is an independent pharmaceutical QA consultant and the Course Director for the MSc in Clinical Research at the School of Pharmacy, Cardiff University. Laura is a recognised expert in QA including auditing SOPs for regulatory compliance. She has more than 25 years’ international experience in the pharmaceutical industry in a number of senior roles and has worked for companies including GSK, Hoechst Marion Roussel, Farmitalia and Phoenix International. She has worked in several quality assurance roles which have included writing, reviewing and auditing SOPs and CAPA implementation and has helped companies prepare SOPs and review CAPA systems to meet regulatory requirements.

Book now

Book now

29 Jun 2021
Live webinar
29 Jun 2021
Live webinar
GBP 599 499
EUR 859 719
USD 97 814
Until 18 May*
Enrol now
to attend
Live webinar
3 Dec 2021
Live webinar
3 Dec 2021
Live webinar
GBP 599 499
EUR 859 719
USD 97 814
Until 22 Oct*
Enrol now
to attend
Live webinar
7 Dec 2021
Face-to-face, (venue not yet confirmed)
7 Dec 2021
(venue not yet confirmed)
GBP 699 599
EUR 979 839
USD 1,09 934
Until 26 Oct*
Enrol now
to attend
(venue not yet confirmed)
  • 1 day of classroom-based training
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy

Learn more about our face-to-face and webinar training formats.

* Note the early booking discount cannot be combined with any other offers or promotional code

Continuing professional development

This course qualifies for 6 hours for your CPD records.
More about CPD

Customised in-house training

We can customise this course to meet the requirements of your organisation and deliver it at your location and/or online.

Contact us

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Previous customers include...

  • A.Menarini Farmaceutica Int SRL
  • Actelion A Janssen Pharmaceutical Company of Johns
  • ADAMAS Consulting Ltd
  • ALEXION Europe SAS
  • Alfa Wassermann S.p.A.
  • Bayer Medical Care BV
  • Berlin-Chemie AG
  • Bernafon
  • Boehringer Ingelheim Ilaç Tic. A.S.
  • Celgene International Sarl
  • Chesapeake Pharmaceutical & Healthcare Packaging
  • Cipla Ltd
  • Copenhagen HIV Programme
  • DA Consulting Ltd
  • Depuy CMW
  • Ewopharma International s.r.o
  • Ewopharma International, s.r.o.
  • Genzyme Flanders NV/SA
  • H. Lundbeck A/S
  • Idorsia Pharmaceuticals Ltd
  • Keyrus Biopharma
  • KPMG
  • Magstim
  • Mundipharma Research GmbH & Co Kg
  • Necessity Supplies Ltd
  • Novo Nordisk Ltd
  • ProductLife Limited
  • Torbay Pharmaceuticals
  • Words & Science
  • Zoetis


Hannah Allende, Assistant Clinical Trials Manager, University Hospitals Plymouth NHS Trust, Dec 19

A very talented speaker.

Mario Mohos, Quality Supervisor, Mylan Hungary Kft, Dec 19

Very clear, friendly and knowledgable.

Claire McGuinness, Medical Research Chemist, Mexichem, Dec 18

The course was well planned and executed. The balance of the course overhead slides and practical exercises were well balanced. This course is very good for anyone wanting to understand CAPA planning and Root Cause analysis. I would highly recommend this course to any Quality/ Production persons in the Pharma industry. Well done Management Forum!

Sameer Hashmi, Quality Associate, Animalcare, Dec 18

Very good.

Heidrun Mylius, Senior Medical Writer & Process Improvement Manager, Medac GmbH, Dec 18

Excellent speaker, good presentation and content.

Faiz Aziz, Technologist , Colorcon, Jun 18

Excellent content, good speaker. Interacted with everyone.

Faiz Aziz, Technologist , Colorcon, Jun 18

Very good, interesting and enjoyable

Chris Martin, Quality Engineer, Remote Diagnostic Technologies Ltd, Dec 17

Informative and engaging. Thoroughly enjoyed it

Malgorzata Wilinska, Research Associate, University of Cambridge, Dec 17

Pleasant, friendly, engaging and very knowledgable

Diana Kalmoni-Hassay, Reports, Submissions and Compliance Associate, GW Pharmaceuticals plc, Dec 17

It was well packaged, concise and to the point.

Bolutife Adeyemi, Senior PV Associate, GW Pharmaceuticals plc, Dec 17

Very good overview

Alexandra Beer, Senior Quality Manager, Animax Ltd, Jun 17


Olga Vorobyeva, QMS Specialist , Arriello, Jun 17

I found it useful and was happy to attend this course again

Esther Janssen, Compliance Manager, Ferring Pharmaceuticals A/S, Dec 16

Useful course which I have definitely benefited from attending

Ken Barratt, Production & Quality Manager, The National Artificial Eye Service, Dec 16