This two-day workshop is for those new to negotiations or for those who wish to refresh and/or enhance their existing negotiation skills. The workshop will be highly interactive and will operate through a mix of lectures, exercises and case study scenarios.
The intention of this workshop is to familiarise you with the essential components of effective negotiation skills. By the end of the workshop you will be able to:
This course will be suitable for anyone involved in negotiation, who wishes to enhance or refresh their current negotiation skills. The skills covered during the workshop will be relevant to those who do external negotiations with clients and suppliers as well as those who negotiate with internal colleagues and other departments.
Objectives of the course
Discussion of the two major pre-requisites for a successful negotiation
What is your current negotiation style?
Win/win does not mean give in
Understand the phases of a negotiation
A brief outline of the negotiation model of principled negotiation
Case study – role play of a negotiation scenario
Feedback of results and outcomes of each negotiation
Closing remarks including major learning points from the day