Effective Training Skills and Processes in the Pharma Industry

Interactive course ideal for anyone with responsibility for planning or delivering training in the Pharma, Device or Animal Health Industries (including GXP and SOP training to comply with EU and FDA inspection requirements).

22-23 Oct 2019

GBP 1,199
EUR 1,679
USD 1,870

Book now

Course Overview

This intensive course will enable you to understand how to train others effectively through interactive discussions, exercises and practical examples. Using a proven and best practice framework for training, this programme will equip you with the confidence, skills, techniques and knowledge to design, deliver, evaluate, identify training needs and implement a successful training strategy in your role. There will be plenty of opportunity for sharing experiences and best practice training approaches with other participants during group discussions.

Why you should attend


  • Understand the principles of training, how people learn and applying this to how you train
  • Build your confidence in planning and designing training sessions or courses
  • Understand how to carry out training needs analysis and how to develop a training strategy
  • How to develop training plans and records for employees to comply with EU and FDA inspection requirements
  • Develop relevant methods to evaluate the effectiveness and value of your training
  • Using interactive training, E-learning, Webinars and use of technology

Who should attend

This course is designed for all those who have responsibilities for planning, organising or delivering training within the pharmaceutical, device or animal health industries, or study site. It will be ideal for those who need to carry out some training as part of their role, those new to a training role as well as those who may wish to refresh and develop their existing skills.


Maximise the effectiveness of your training

  • Identifying different learning styles
  • Evaluating your own style as a trainer/facilitator
  • The implications for design, and for delivery – whether one-to-one training/mentoring, small groups or large groups, webinars, TC and VC and new technologies
  • The learning cycle

Regulatory compliance to meet inspector’s requirements

  • Relationship between training compliance and documentation
  • Elements of a compliant training system and relevant documentation
  • Learning and management systems
  • Ensuring vendors / contractors are appropriately trained
  • Training plans for employees and documenting to comply with regulatory inspection requirements

Training needs analysis, developing a training strategy and training plans for compliance in the pharma industry

  • Using the learning-cycle from training needs analysis through to evaluation
  • Methods to diagnose training needs within a pharmaceutical organisation and developing a training strategy

Planning and designing a training programme in the pharma industry to ensure compliance

  • Creating a framework for training courses
  • Planning and preparation – applying a systematic approach
  • Setting training objectives relevant to your company goals

Delivering training to high standards

  • The role of the trainer – Identifying the key skills and the qualities needed
  • The essential communication skills needed as a trainer
  • Presentation skills: developing presentation competence using a structured approach
  • Overcoming nerves
  • Managing difficult questions, situations and individuals
  • E-learning, webinars and technologies used for training

Interactive sessions for GxP / SOP and technical training

  • Exploring ways to make technical, regulatory and SOP training both creative and fun
  • Valuable icebreakers and energisers, use of role plays, case studies, videos, exercise and tips for facilitation of discussions

Evaluation of training

  • Options for evaluating the effectiveness of the training interventions
  • The return on investment from training and metrics


Laura Brown

Dr Laura Brown MBA, BSc,PhD, is a Pharmaceutical QA and Training Consultant, Course Director for the MSc in Clinical Research, School of Pharmacy at the University of Cardiff. She has more than 20 years’ experience of quality assurance in the pharmaceutical industry and has worked for several companies, including GSKs Hoechst Marion Roussel, Farmitalia and Phoenix International. She has a particular expertise in quality assurance including risked based approaches to quality systems, data Integrity and project management in the pharmaceutical industry. She regularly writes on pharmaceutical regulatory issues including “The Planning of International Drug Development”, in the Clinical Research Manual, Euromed and the “Impact of Brexit”, RQA Journal 2017.

Book now

22-23 Oct 2019
22-23 Oct 2019 Rembrandt Hotel, London GBP 1,199.00
EUR 1,679.00
USD 1,870.00
+ VAT @ 20.00%
Enrol now

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Previous customers include...

  • Actelion Pharmaceutical Ltd
  • ADAMAS Consulting
  • Allergan Ltd
  • Allergan Pharmaceuticals (Ireland)
  • Bayer Animal Health
  • Bayer Pharma AG
  • Boehringer Ingelheim Pharma GmbH & Co. KG
  • Chiesi Farmaceutici S.p.a.
  • Daiichi Sankyo Development Ltd
  • Eisai Europe Limited
  • GE Healthcare
  • Gilead Sciences International
  • Grupo Ferrer Internacional SA
  • Hovione FarmaCiencia SA
  • Industrias Farmaceuticas Almirall, SA
  • Ipsen Ltd
  • Janssen Biologics BV
  • Laboratorios CINFA SA
  • Owen Mumford Ltd
  • PharmaMar
  • Porton Biopharma Ltd
  • Rayner Intraocular Lenses Ltd
  • Roche Products Ltd
  • Sanofi
  • Sanofi Pasteur MSD
  • Saudi Food and Drug Authority
  • Teva UK Limited
  • Torbay Pharmaceuticals
  • Words and Science

Very completed course, catering all the topics to be a better trainer

Gema Lorenzo, Medical Information & Training Technician, PharmaMar

Good relaxed, flexible and knowledgeable

Nick Batty, Quality and Compliance Training Manager, Porton Biopharma Ltd

The course and content was really good, and gave the delegates a lot of useful techniques & tips to help trainers to make Improvements back in their workplace. This was a full course and paced well to enable delegates to grasp the concept and apply learned techniques.

Donna Denny, , Sanofi

Very good

Maria Constantinou, Operational Quality Compliance Scientist, GE Healthcare

The speaker was really good, I liked the interactivity that Laura created between her and us. The presentation was focused on the topics that we were talking about.

Mattia Scarafoni, GMP Compliance Unit, Chiesi Farmaceutici S.p.A

Sometimes speaker spoke too fast for foreign people

Laurence Dolbois, , Pierre Fabre Iberica SA

I found this course very ideal for me, it came to a size of a smaller group. The content was clear and helpful for reference, and the hotel venue was convenient and accessible.

Candy Oga, Senior Drug Safety Case Manager, Actelion Pharmaceutical Ltd