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Effective Training Skills and Processes in the Pharma Industry Training Course

Interactive course ideal for anyone with responsibility for planning or delivering training in the pharma, device or animal health industries (including GXP and SOP training to comply with EU and FDA inspection requirements).

Course overview

Training can play an important role in the success of a company and in employee performance, with effective training and support helping with higher productivity and resulting in lower staff turnover. There is also increasing scrutiny by regulatory inspectors to assess compliance of training and related documentation. Lack of, or inadequate, formal processes and procedures for training and poor training documentation are among the top inspection findings.

This intensive two-day course will enable you to understand how to train others effectively through interactive discussions, exercises and practical examples. Using a proven and best practice framework for training, this programme will equip you with greater confidence, skills, techniques and knowledge to design, deliver, evaluate and identify training needs and implement a successful training strategy in your role, as well as ensuring regulatory compliance.

Benefits of attending:

  • Understand the principles of how people learn and apply this to how you train
  • Build your expertise in planning, designing and delivering training sessions
  • Learn how to carry out training needs analysis, how to develop a training strategy and maintain documentation for regulatory compliance
  • Master the use of the latest technologies including virtual and interactive training, e-learning and webinars

Who should attend?

This course is designed for all those who have responsibilities for planning, organising or delivering training within the pharmaceutical, biopharmaceutical, device or animal health industries. It will be ideal for those who need to carry out some training as part of their role, those new to a training role, and those who may wish to refresh and develop their existing skills.


Maximise the effectiveness of your training

  • Identifying different learning styles
  • Evaluating your own style as a trainer/facilitator
  • The implications for design and for delivery – maximise one-to-one training/ mentoring, small or large groups, webinars, TC and VC and new technologies
  • The learning cycle
  • Meeting regulatory compliance requirements

Training needs analysis, developing a training strategy and training plans for compliance in the pharma industry

  • Tools and techniques for training needs analysis
    Diagnosing training needs and developing a training strategy

Tools for planning and designing training

  • Creating a framework for training courses
  • Planning and preparation – applying a systematic approach
    Setting training objectives relevant to your company goals

Delivering training to high standards, including using the latest technology

  • Developing presentation competence using a structured approach
  • Overcoming nerves
  • Managing difficult questions, situations and individuals
  • E-learning, webinars and technologies used for training

Interactive sessions for technical and SOP training

  • Exploring ways to make technical, regulatory and SOP training both creative and fun
  • Valuable icebreakers and energisers, use of role play, case studies, videos, exercises and tips for facilitation of discussions

Evaluation of training

  • Techniques for evaluating training interventions
  • Metrics, KPIs for training
  • The return on investment from training and metrics

Book now

We do not currently have dates confirmed for this course; please contact us to be informed when it is scheduled; or to discuss running this course on an in-house basis for your staff.

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Previous customers include...

  • Actelion Pharmaceutical Ltd
  • ADAMAS Consulting
  • Allergan Pharmaceuticals (Ireland)
  • Bayer Animal Health
  • Bayer Pharma AG
  • Boehringer Ingelheim Pharma GmbH & Co. KG
  • Chiesi Farmaceutici S.p.a.
  • Daiichi Sankyo Development Ltd
  • Eisai Europe Limited
  • GE Healthcare
  • Gilead Sciences International
  • Grupo Ferrer Internacional SA
  • Hovione FarmaCiencia SA
  • Industrias Farmaceuticas Almirall, SA
  • Ipsen Ltd
  • Janssen Biologics BV
  • Laboratorios CINFA SA
  • Owen Mumford Ltd
  • PharmaMar
  • Pierre Fabre Medicament
  • Porton Biopharma Ltd
  • Rayner Intraocular Lenses Ltd
  • Roche Products Ltd
  • Sanofi
  • Sanofi Pasteur MSD
  • Saudi Food and Drug Authority
  • Teva UK Limited
  • Torbay Pharmaceuticals
  • Words and Science

Very completed course, catering all the topics to be a better trainer

Gema Lorenzo, Medical Information & Training Technician, PharmaMar , Nov 17

Good relaxed, flexible and knowledgeable

Nick Batty, Quality and Compliance Training Manager, Porton Biopharma Ltd, Nov 17

The speaker was really good, I liked the interactivity that Laura created between her and us. The presentation was focused on the topics that we were talking about.

Mattia Scarafoni, GMP Compliance Unit, Chiesi Farmaceutici S.p.A, Nov 16

Sometimes speaker spoke too fast for foreign people

Laurence Dolbois, Pierre Fabre Iberica SA, Nov 16

Very good

Maria Constantinou, Operational Quality Compliance Scientist, GE Healthcare, Nov 16

The course and content was really good, and gave the delegates a lot of useful techniques & tips to help trainers to make Improvements back in their workplace. This was a full course and paced well to enable delegates to grasp the concept and apply learned techniques.

Donna Denny, Sanofi, Nov 16

I found this course very ideal for me, it came to a size of a smaller group. The content was clear and helpful for reference, and the hotel venue was convenient and accessible.

Candy Oga, Senior Drug Safety Case Manager, Actelion Pharmaceutical Ltd, Apr 16