An Essential Overview of Medical Information

In one day understand the role of medical information, the legal requirements for a medical information service, clarify the guidelines for medical information and advertising, receive practical advice on Black Triangle products and additional monitoring

In-house Training Services and Consultancy

This In-house programme is intended for teams that answer medical enquiries as part of their daily work as well as new full time medical information specialists who are starting a career in medical information. It will go through some basic aspects and explain both the legal requirements for a medical service in Europe as well as practical aspects of how to provide an efficient medical service with linkage to other areas such as marketing, regulatory and drug safety.

Key topics which will becovered include

  • An understand the Role of Medical Information
  • What are the Legal Requirements for a Medical Information Service
  • Discuss standard responses, FAQs and complex questions
  • Clarify the Guidelines for Medical Information & Advertising
  • Receive practical advice on Black Triangle Products & Additional Monitoring

Your next step is to call us now on +44 (0)20 7729 6677 or email us at info@falconbury.co.uk or use our contact form and find out how we can help. There are no commitments, and if we cannot help our advice and recommendations are free of charge.

Sample Programme

An Introduction to the role of medical information

  • The legislation requiring an MAH to offer a Medical Service
  • The education and training of the Medical Services team
  • Availability of the Medical Service

Medical information service

  • Standard responses
  • Frequently Asked Questions (FAQs)
  • Company internal information
  • Complex questions

Medical information allied services

  • Medical information and ADRs
  • Medical information and product quality
  • Competitor analyses
  • Routine literature searching

Medical information and advertising

  • What is a promotional item?
  • Longevity of promotional items
  • Off label usage
  • Product Claims

Medical information and safety

  • Black Triangle products and additional monitoring
  • Patient and HCP education programmes
  • Safety and special situations
  • Understandable Information

Recommended Trainer

Graeme Ladds, Director of PharSafer, has over 26 years’ experience working in the pharmaceutical industry. Having started his career at Ashbourne Pharmaceuticals in 1989 as Head of Drug Safety & Medical Information, he went on to become Head of Global Pharmacovigilance at Shire Pharmaceuticals. He then set up his consultancy and specialist CRO company, PharSafer Associates Ltd, where he has been involved in establishing pharmacovigilance in companies, performing audits across Europe and the USA, SOP writing, acting as QP for companies, and helping with regulatory inspections.

Bespoke training

We can customise this course to meet the requirements of your organisation. Contact us to discuss your training requirements.

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Previous customers include...

  • BGP Products Ltd
  • Meda Pharmaceuticals Limited

Graeme was brilliant, in particular his ability to use examples from personal experience, and that he could answer all our questions.

Alice King, Regulatory Affairs Associate, Creo Pharma Ltd