Decision Making & Problem Solving in the Pharma Industry

A two-day course for those looking to improve their decision-making and problem-solving skills within the pharma industry. Also suitable for the biotech, medical device and animal health industries.

Fully updated programme!

10-11 Feb 2020

GBP 1,199 999 *
EUR 1,679 1,399 *
USD 1,870 1,558 *
* When you book before 10 Jan

Book now

Course overview

In the current challenging and competitive pharmaceutical industry environment, good decision-making and problem-solving skills are essential for effective and compliant working. This course will provide you with a highly practical range of techniques as well as structured thinking tools to help you confront problems, make effective decisions, and identify your individual strengths and weaknesses. You will gain practical advice on combining creative and critical thinking to enable you to tackle problems and make decisions from a different perspective to achieve maximum results.

Benefits of attending:

  • Apply tools and techniques to problem-solving and decision-making in the pharma industry
  • Explore the principles and psychology of making good workplace decisions
  • Discuss types of critical thinking needed in the pharma workplace, including strategic thinking
  • Gain practical advice on how to use creative thinking in both decision- making and problem-solving
  • Understand and influence the decision-making processes of other individuals and groups

Who should attend?

This course is suitable for anyone working in the pharmaceutical, biotech, medical device and animal health industries who wants to increase their performance with effective problem-solving and decision-making skills.

Programme day one

Background to decision-making and problem-solving in pharma

  • Defining decision-making and problem-solving
  • Discuss and examine types of decisions and problems in the pharma industry

Psychology of making good decisions and problem-solving

  • Consider your biases and be clear about your opinions, attitudes, beliefs and prejudices in decision-making
  • Examine how you think and solve problems
  • Decision-making styles
  • Advantages and disadvantages of group decisions
  • Understand decision-making processes of other individuals and groups

How to improve your decision- making

  • What are the key principles of effective decision-making and problem-solving?
  • Identify common errors in problem- solving and decision-making
  • A process for effective decision- making – how to increase success in decision-making and problem-solving
  • Understanding root causes of problems

Apply tools and techniques to problem-solving and decision- making in the pharma industry

  • Tools and techniques
  • Discuss types of critical thinking needed in the pharma workplace, including strategic thinking
  • Improve your critical thinking techniques to develop practical business ideas and solutions

Programme day two

Apply tools and techniques to problem-solving and decision- making in the pharma industry (continued)

  • Learn how to use scenario planning and analysis for decision-making
  • Looking beyond your first solution to a problem – ensure you consider all options when decision-making

Creative decision-making and problem-solving

  • Different ways of thinking to facilitate creative decision-making and problem-solving
  • Positive approaches to facilitate creativity
  • How to avoid barriers to creative thinking

Reaching a decision

  • Challenge your own assumptions by taking data and circumstances into account
  • Do you have adequate data to make an effective decision?
  • Seeking assistance and input from others

- Including stakeholder views
- Reaching decisions and solving problems collaboratively or in teams
- Influence the decision-making processes of other individuals and groups

Implementation of decisions and solutions to problems

  • Consider the consequences and implementation of your decisions
  • Design and execute appropriate action plans
  • Minimising risks
  • Communication of decisions
  • Monitoring progress
  • Lessons learned

Develop a personal action plan


Laura Brown

Dr Laura Brown MBA, BSc,PhD, is a Pharmaceutical QA and Training Consultant, Course Director for the MSc in Clinical Research, School of Pharmacy at the University of Cardiff. She has more than 20 years’ experience of quality assurance in the pharmaceutical industry and has worked for several companies, including GSKs Hoechst Marion Roussel, Farmitalia and Phoenix International. She has a particular expertise in quality assurance including risked based approaches to quality systems, data Integrity and project management in the pharmaceutical industry. She regularly writes on pharmaceutical regulatory issues including “The Planning of International Drug Development”, in the Clinical Research Manual, Euromed and the “Impact of Brexit”, RQA Journal 2017.

Book now

10-11 Feb 2020
10-11 Feb 2020 Rembrandt Hotel, London GBP 1,199.00
EUR 1,679.00
USD 1,870.00
+ VAT @ 20.00%
GBP 999.00
EUR 1,399.00
USD 1,558.00
Until 10 Jan*
Enrol now

* Note the early booking discount cannot be combined with any other offers or promotional code

Previous customers include...

  • Words and Science
  • Zambon S.P.A