Decision Making & Problem Solving in the Pharma Industry

A two-day course for those looking to improve their decision-making and problem-solving skills within the pharma industry


24-25 Jun 2019

GBP 1,199 999 *
EUR 1,679 1,399 *
USD 1,870 1,558 *
* When you book before 20 May

Book now

Course overview

In the current challenging and competitive pharmaceutical industry environment, good decision-making and problem-solving skills are essential for effective and compliant working. This course will provide you with a highly practical range of techniques as well as structured thinking tools to help you confront problems, make effective decisions, and identify your individual strengths and weaknesses. You will gain practical advice on combining creative and critical thinking to enable you to tackle problems and make decisions from a different perspective to achieve maximum results.

Benefits of attending:

  • Apply tools and techniques to problem-solving and decision-making in the pharma industry
  • Explore the principles and psychology of making good workplace decisions
  • Discuss types of critical thinking needed in the pharma workplace, including strategic thinking
  • Gain practical advice on how to use creative thinking in both decision- making and problem-solving
  • Understand and influence the decision-making processes of other individuals and groups

Who should attend?

This course is suitable for anyone working in the pharmaceutical, biotech, medical device and animal health industries who wants to increase their performance with effective problem-solving and decision-making skills.

Programme day one

Background to decision making and problem solving in the pharma industry
  • Defining decision making and problem solving
  • Discuss and examine types of decisions and problems in the pharma industry
Psychology of making good decisions and problem solving
  • Consider your biases and be clear about your opinions, attitudes, beliefs and prejudices in decision making
  • Examine how you think and solve problems
  • Decision making styles
  • Advantages and disadvantages of group decisions
  • Understand decision making processe of other individulas and groups
How to improve your decision making in the pharma industry
  • What are the key principles of effective decision making and problem solving
  • Identify common errors in problem solving and decision making
  • Discuss processes for effective decision making to increase success
  • Understanding root causes of problems
Apply tools and techniques to decision making and problem solving in the pharma industry
  • Examine different tools and techniques
  • Discuss types of critical thinking needed in the pharma workplace, including strategic thinking
  • Improve your critical thinking techniques to develop practical business ideas and solutions
  • Looking beyond your first solution to a problem – consider options for decision making and solutions

Programme day two

Creative decision making and problem solving
  • Different ways of thinking to facilitate creative decision making and problem solving
  • Positive approaches to facilitate creativity
  • Avoid barriers to creative thinking
Reaching a decision
  • Challenge your own assumptions by taking data and circumstances into account
  • Do you have adequate data to make a decision
  • Seeking assistance and input from others
  • Stakeholder views
  • Solving problems and reaching decisions collaboratively or in teams
  • Influence the decisoin making processes of other individuals or groups
Implementation of decisions
  • Consider the consequences and implementation of your decisions
  • Design and execute appropriate action plans
  • Minimising risks
  • Communication of decisions
  • Monitoring progress
  • Lessons learned

Develop a personal action plan


Laura Brown

Dr Laura Brown is a QA and training consultant in the pharmaceutical industry and the course director of MSc Clinical Research at the School of Pharmacy, Cardiff University. She has also worked as an Associate Facilitator at Cranfield School of Management. She has worked in senior management roles for companies including Wellcome, Hoechst Marion Roussel, Good Clinical Research Practices and Phoenix International where she gained extensive experience of problem solving and decision making. Since completing her MBA Laura has co-authored several books on management including: Strategic Thinking (Be Your Own Strategy Consultant – Demystifying) Strategic Thinking), Developing the Individual, The Ultimate Book of Business Skills and Project Management for the Pharmaceutical Industry. She also has a degree in psychology and extensive experience of problem solving and decision making in the biopharmaceutical industry.

Book now

24-25 Jun 2019
24-25 Jun 2019 Rembrandt Hotel, London GBP 1,199.00
EUR 1,679.00
USD 1,870.00
+ VAT @ 20.00%
GBP 999.00
EUR 1,399.00
USD 1,558.00
Until 20 May*
Enrol now

* Note the early booking discount cannot be combined with any other offers or promotional code