Decision Making & Problem Solving in the Pharma Industry

A two-day course for those looking to improve their decision-making and problem-solving skills within the pharma industry


24-25 Jun 2019

GBP 1,199 999 *
EUR 1,679 1,399 *
USD 1,870 1,558 *
* When you book before 20 May

Book now

Course overview

In the current challenging and competitive pharmaceutical industry environment, good decision-making and problem-solving skills are essential for effective and compliant working. This course will provide you with a highly practical range of techniques as well as structured thinking tools to help you confront problems, make effective decisions, and identify your individual strengths and weaknesses. You will gain practical advice on combining creative and critical thinking to enable you to tackle problems and make decisions from a different perspective to achieve maximum results.

Benefits of attending:

  • Apply tools and techniques to problem-solving and decision-making in the pharma industry
  • Explore the principles and psychology of making good workplace decisions
  • Discuss types of critical thinking needed in the pharma workplace, including strategic thinking
  • Gain practical advice on how to use creative thinking in both decision- making and problem-solving
  • Understand and influence the decision-making processes of other individuals and groups

Who should attend?

This course is suitable for anyone working in the pharmaceutical, biotech, medical device and animal health industries who wants to increase their performance with effective problem-solving and decision-making skills.

Programme day one


Examine types of decisions in the pharma industry

How to improve your decision-making

  • What are the key principles of effective decision-making?

Learn how to use scenario planning and analysis for decision-making

Improve your critical and creative thinking techniques

Challenge your own assumptions by taking data and circumstances into account

Do you have adequate data to make an effective decision?

Consider your biases

  • Be clear about your opinions, attitudes, beliefs and prejudices

Consider the consequences and implementation of your decisions

Seeking assistance and input from others

  • Including stakeholder views
  • Using a team approach to encourage structured and lateral thinking

Searching outside your comfort zone – resist making decisions based upon how you did it in the past

Design and execute appropriate action plans

Programme day two


Apply a range of different strategies and tools to problem-solving

  • Using analysis and prioritisation tools to identify and evaluate available options

Barriers to effective problem-solving

Examine how you think and solve problems

  • Assess your own thinking-style preferences

How to develop creative, innovative and practicably implementable solutions

  • Transform your creativity into practical business solutions

Explore techniques for solving problems collaboratively or in teams

Identify common errors in problem-solving

Ensure you thoroughly define the problem

  • Collect, organise and analyse information
  • Categorise and look for patterns in data

Increase your confidence in implementing new ideas

Looking beyond your first solution to a problem – consider all options for solutions

Develop a personal action plan


Laura Brown

Dr Laura Brown MBA, BSc,PhD, is a Pharmaceutical QA and Training Consultant, Course Director for the MSc in Clinical Research, School of Pharmacy at the University of Cardiff. She has more than 20 years’ experience of quality assurance in the pharmaceutical industry and has worked for several companies, including GSKs Hoechst Marion Roussel, Farmitalia and Phoenix International. She has a particular expertise in quality assurance including risked based approaches to quality systems, data Integrity and project management in the pharmaceutical industry. She regularly writes on pharmaceutical regulatory issues including “The Planning of International Drug Development”, in the Clinical Research Manual, Euromed and the “Impact of Brexit”, RQA Journal 2017.

Book now

24-25 Jun 2019
24-25 Jun 2019 Rembrandt Hotel, London GBP 1,199.00
EUR 1,679.00
USD 1,870.00
+ VAT @ 20.00%
GBP 999.00
EUR 1,399.00
USD 1,558.00
Until 20 May
Enrol now