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Mastering Powerful Conversations in a Fast-Changing World

A 2 day intensive skill based programme to help you engage and excel in powerful conversations in your organisation.


Programme Introduction

“I want everyone to tell me the truth even if it costs them their job!” - Samuel Goldwyn

Covid-19, climate change, digitisation and fast emerging technologies such as AI, Big Data and Robotics are challenging leaders and businesses like never before. Even with the optimism of the vaccines overcoming the current pandemic, many industries will continue to face an accelerating rate of change. Dealing with these challenges requires listening at all levels of any organisation. If enterprises are to prosper they need to innovate and adapt like never before. To do this leaders and managers will need to rise to the challenge by accessing the views, ideas and creativity of all their people.

Yet we know that many organisations struggle with the concept of powerful conversations. Often there is a fear of negative consequences. It might be the behaviour of a dominant leader that results in us not speaking our truth. Or a belief that our corporate culture doesn’t welcome people speaking freely and openly. A heavy investment in a particular approach or strategy, can also mean that any “challenge” is interpreted as being critical or negative. When these behaviours and norms take a hold they often result in a “collusion of mediocrity” and an “acceptance of the ordinary.” Difficult questions and issues are never discussed and creative, innovative ideas are stifled or suppressed. Such cultures can ultimately derail relationships, teams and entire organisations. In contrast, when powerful conversations are incorporated into daily behaviours and practices, they have the potential to harness the truth and creativity of all employees and can lead to major breakthroughs in any number of key performance areas.

Given the challenge of a fast-changing world and the need to constantly re-design and re-invent customer value offers, leaders must excel at developing forums and cultures that enable powerful conversations to occur. Our new and high impact programme provides you with the perspectives and skills to cultivate and engage in such conversations. Using an embodied leadership approach, our programme will help you understand how and why you react instinctively in particular ways to challenging conversations.

If we understand our fundamental drivers and blockers we are better able to exercise more choices, particularly when operating at times of stress or potential conflict. The programme also helps participants understand their colleagues’ responses to challenging conversations. Equipped with this new knowledge and skills, you will be able to enable more powerful conversations within your own team and organisation.

By attending this programme you will:

  • IDENTIFY your personal drivers and those of your team to help you promote and communicate more effectively in powerful or challenging conversations
  • DEVELOP new skills and techniques to handle with confidence “difficult” people and conflict situations
  • EXPLORE strategies for dealing with powerful or difficult conversations in a positive and highly productive manner
  • IMPROVE your skills in influencing and persuading others during powerful conversations

At the end of the programme you will be able to:

  • Speak your truth with greater influence and impact
  • Speak your truth in challenging or uncomfortable situations
  • Be more resilient and make better choices in moments of stress
  • Listen to others without prejudice or reaction
  • Better “connect” and become more inclusive with others
  • Develop greater levels of trust and collaboration
  • Create stronger synergies with others’ ideas
  • Become more centred and able to respond in the moment
  • Enhance your team’s creativity and innovation

Who should attend?

The aim of the programme is to support those seeking to facilitate their team and organisation to higher levels of capability and performance through increasing levels of engagement, creativity and innovation. The approach will benefit any leader, manager or professional who wants to cultivate more “powerful conversations” in their organisation.

Book now

Book now

We do not currently have dates confirmed for this course; please contact us to be informed when it is scheduled; or to discuss running this course on an in-house basis for your staff.

Continuing professional development

This course qualifies for 12 hours for your CPD records.
More about CPD

Customised in-house training

We can customise this course to meet the requirements of your organisation and deliver it at your location and/or online.

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