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Leadership and People Skills

In four hours this *Personal Improvement Course* will explain and teach you the core skills needed to be an effective leader in business.

Complete course

GBP 49
EUR 69
USD 76

Enrol now


Course overview

In just 4 hours you will gain a valuable overview of leadership theory, both classic and cutting-edge, practical advice and proven techniques on translating theory into practice – winning trust, inspiring and motivating your team, overcoming problems and tapping into creativity. Above all, you’ll learn more about yourself, your own leadership style and how to turn it to your advantage.


  • Buy now for your team and invite them to participate at any time of your choosing
  • Available instantly to be taken on-line or printed off at your convenience
  • Model answers to confirm your understanding of the subject
  • Certificate of completion for your training records
  • Ideal for training new members of the team or just use as a quick refresher
  • Great for those requiring a quick refresher

Who should take this course

  • All those who have to manage people
  • Senior executives who need a refresher about leadership and people skills

Course modules

1. What is management?

  • Understanding management
  • So what is management really all about?
  • The classic functions of management
  • But things are changing
  • Managing in the knowledge era
  • Adapting the process of managing for the knowledge era
  • Two classic approaches to managing and leading that can help us manage
  • in today’s organisation
  • Task, team and individual model
  • Situational leadership
  • Leadership: the most valuable attributes of a leader

2. What is leadership?

  • Learning about leadership
  • Sun-Tzu – The Art of War (for Executives)
  • Sensitive leadership: ‘eyes – and ears – on: hands-off’
  • Exemplary leadership
  • Leader power and inspirational leadership
  • How not to lead – the art of mismanagement
  • Summary

3. The leader as mentor

  • Managing today, in order to shape the organisation’s tomorrow
  • Transforming organisations – changing career patterns
  • The leader as a coach
  • Coaching – some key behaviours
  • Coaching for performance – a coaching structure
  • Coaching in action
  • The coach’s style
  • Summary

4. Decision-making in leadership

  • Decisions – that’s what leaders are paid for
  • Decision making – personal horizons
  • The realities of problem analysis and decision-making
  • Different personalities – different leadership – different decisions
  • Some tools and techniques
  • Transforming, integrating and mobilising – decision making for synergy
  • Summary

5. Management and leadership… essentially a team effort

  • The growing awareness in business of the value of team working
  • What distinguishes successful, high achieving teams?
  • Drivers – and the use of the profile
  • Summary


Leadership and People Skills
What is management?
What is leadership?
The leader as mentor
Decision making in leadership
Management and leadership... essentially a team effort

Enrol now

Enrol now

Complete course GBP 49.00
EUR 69.00
USD 76.00
+ VAT @ 20.00%
Enrol now
Please note: this course is hosted by our training partner Falconbury; clicking Enrol will take you to to complete your purchase.

Previous customers include...

  • Ageas
  • Alcoa Manufacturing GB Ltd
  • Aroq Ltd
  • BankLink
  • Basem Abdallah
  • Buhler UK
  • Cabot Financial (Europe) Limited
  • Harley-Davidson Europe Ltd
  • Herbert Group
  • Herbert Smith Freehills
  • Jupiter Hotels
  • Labour Relations Agency
  • LLW Repository Ltd
  • Mars
  • Metapharma
  • Opentext Ltd
  • Pharma Mar, S.A.
  • Relicon
  • SFL Regulatory Affairs
  • Shell Petroleum Development Company of Nigeria Ltd
  • Telereal Trillium.
  • Thackeray Murray Ltd
  • UK Payments