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Negotiating Skills and Techniques

In four hours this Performance Improvement e-learning programme will highlight the key competencies of the successful negotiator. It will show you how to use relational influence and power to your advantage, explain and demonstrating the art of creative bargaining, dealing with conflict and how to tender for those all important contracts. *All for £95/€109!*

Complete course

GBP 49
EUR 69
USD 76

Enrol now


Course overview

Negotiation is an art form. At it’s highest level it can deliver huge rewards in terms of commercial advantage and profit.

We all have to negotiate at some time, some more than others and in different situations, but we all negotiate, whether for business purposes or negotiating with our local car dealership. Negotiation is a skill which can be learnt and developed and this Performance Improvement e-learning programme will take you through the negotiation process step-by-step. Developed by a master negotiator it will show you how to get the best out of your commercial and personal negotiations.


  • Exceptional value at £49/€69 a module
  • Buy now for your team and invite them to participate at any time of your choosing
  • Doubles as a reference source of tools and tactics for a range of negotiation scenarios
  • Distilled knowledge of an expert negotiator in just 4 hours
  • Available instantly to be taken on-line or printed off at your convenience
  • Model answers to confirm your understanding of the subject
  • Certificate of completion for your training records
  • Ideal for training new members of the team
  • Great for those requiring a quick refresher

Who should take this course

  • Sales and marketing managers
  • Commercial and business development managers
  • Contract managers
  • Procurement and purchasing managers
  • Bid and tender managers
  • Supply chain managers
  • Logistic managers
  • And all those who need to negotiate contracts as a supplier or customer for their organisation


Negotiating Skills and Techniques
Key principles in the art of negotiation
Approaches to the process of negotiation
Creative bargaining to keep your negotiation moving forward
Using relational influence and power to your advantage
Negotiating with integrity
Negotiating globally
Dealing with conflict during a negotiation
Using assertiveness skills to improve working relationships
Tendering for contracts – one of the most important negotiations
Negotiating payment from your customers

Enrol now

Enrol now

Complete course GBP 49.00
EUR 69.00
USD 76.00
+ VAT @ 20.00%
Enrol now
Please note: this course is hosted by our training partner Falconbury; clicking Enrol will take you to to complete your purchase.

Previous customers include...

  • ABB Limited
  • Allen & Overy LLP
  • Basem Abdallah
  • Cheshire West and Chester
  • Dematic Limited
  • ESA
  • Forefront Utilities Ltd
  • Herbert Smith Freehills
  • Jazz Pharmaceuticals
  • Learning Resources Ltd
  • NCFE
  • Norland Managed Services Ltd
  • Octagon Professionals
  • Panalpina Transportes Mundiales, S.A.
  • Sales to Success Ltd
  • Shell Petroleum Development Company of Nigeria Ltd