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Management Forum Blog & Industry Comment

What Your Customers Really Want

I like it when a survey actually reveals to the apparently unsuspecting world, something that most of us would say that we’ve known all along.

The latest example of this is a piece of research by a brand consultancy, the Pull Agency, and its findings clearly call the advertising industry to account.

As Lionel Shriver points out in a recent Spectator article:

‘Promotion that strains to...

Training The Dispersed and Remote Workforce: The Challenges of the Next Normal

Despite a number of high-profile figures in the media claiming that employees should ‘return to the office’ as soon as possible, the reality is that many employees – and many businesses – are refusing to heed the call.

You can see why. Talent Acquisition professionals are reporting back that candidates are preferring remote or hybrid roles, increasingly the former. Office-based roles are...

Strategies for Ecosystem thinking - what's yours & are you ready for it?

The world is full of ecosystems. From the rainforest to Silicon Valley, ecosystems have a common purpose to grow and to develop, and the thinking behind ecosystems is beginning to take root in Europe as organisations look at more agile ways to find growth in a post-pandemic world.

The new dispersed workforce has brought ecosystem thinking into sharper focus. In contrast to the traditional...

Strategic Leadership – a quick revision course for key executives.

Always happy to help, I offer the following analysis from David Petraeus – the former CIA Director and US military general – who was being interviewed about the war in Ukraine in the 16th April 2022 issue of The Spectator.

He identified four tasks of strategic leadership as follows:

  1. getting the overarching big ideas right;
  2. communicating the big ideas effectively
  3. overseeing the...

Globalisation – at an end?

The Times reports that Larry Fink, Chairman and CEO of Blackrock – the global (!) finance firm with $10 trillion of assets under management, has said that the fallout from the Ukrainian conflict ‘has put an end to the globalisation we have experienced over the last three decades’.

This sounds like the official death-knell of globalisation doesn’t it?

Fink has spoken about how the move away...


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